Terms & Conditions.

Welcome to the website of Swans and Eagles (“we”, “our”, or “us”). By accessing or using our site, you confirm that you accept these terms and conditions and agree to comply with them. If you do not agree with any part of these terms, please do not use our website.

These terms apply to users accessing the site from the United Kingdom. If you are accessing the website from outside the UK, you are responsible for ensuring that your use complies with local laws.

 

The use of this website is subject to the following terms of use:

  • This website is intended to provide information about our services, approach, and portfolio. All content is offered for general information purposes only and is subject to change without notice. We do not guarantee that the website, or any content on it, will always be available or uninterrupted. Access is provided on a temporary basis, and we may suspend, withdraw, or restrict the availability of any part of the site at any time without notice.

  • Unless otherwise stated, we own or license all intellectual property rights on this site, including branding, layout, visuals, graphics, and written content. You may not copy, reproduce, republish, download, or distribute any part of the website for commercial purposes without prior written permission from us. Use for personal and non-commercial reference is permitted, provided content is not modified and proper credit is given.

  • We make reasonable efforts to ensure the accuracy of information on this site. However, we make no warranties, express or implied, regarding its completeness, accuracy, reliability, or suitability. You acknowledge that content may contain errors or omissions, and we accept no liability for any reliance placed on such material.

  • Your use of the website is entirely at your own risk. To the extent permitted by law, we exclude all liability for any direct, indirect, incidental, or consequential loss or damage arising from your use of, or reliance on, the website or any content displayed on it.

  • The website may include links to other websites or resources. These are provided for your convenience only. We do not endorse or take responsibility for the content, policies, or practices of third-party sites and accept no liability for any loss or damage arising from your use of them.

  • You agree not to:

    • Use the website for unlawful purposes or in any way that breaches UK law.

    • Transmit any data or material that is malicious, harmful, or infringes on the rights of others.

    • Interfere with the functionality, security, or integrity of the website or attempt unauthorized access to our systems.

  • We take your privacy seriously. Please read our Privacy Policy for information about how we collect, process, and store your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

  • These terms are governed by the laws of the United Kingdom. Any disputes or claims arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

  • We may revise these Terms & Conditions from time to time by updating this page. We encourage users to check back regularly, as your continued use of the site constitutes acceptance of any updates.

The following section outlines the formal agreement of work between Swans & Eagles and the Client.

1. Scope of Work

Swans & Eagles agrees to provide the brand consulting services as outlined in the mutually agreed project proposal. Any additional work beyond the scope will require a separate agreement or signed revision of this document.

 

2. Fees & Payment Terms

All fees will be detailed in the project proposal and invoiced according to the agreed schedule. Payment for data collection and analysis is required prior to the commencement of marketing research. Payment for travel expenditure is required prior to in-person meetings, presentations, workshops and clinics if the costs exceed £250 GPB. Final payment is due within 30 days of invoice date. Late payments incur interest of 10% per month.

 

3. Client Responsibilities

The Client agrees to provide timely feedback, access to relevant personnel and information, and approvals required for Swans & Eagles to complete the agreed project.

 

4. Intellectual Property

Upon full payment, the Client will own the final deliverables, excluding any third-party materials and/or Swans & Eagles’ pre-existing IP.

Swans & Eagles retains the right to showcase the work for promotional purposes, including in the ‘cases and stories’ section on its website unless the Client requests otherwise in writing.

 

5. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the engagement and not to disclose it to third parties without prior consent.

 

6. Termination

Either party may terminate the agreement with 15 days’ written notice. Fees for work completed up to the termination date will be due immediately.

 

7. Limitation of Liability

Swans & Eagles shall not be liable for indirect, incidental, or consequential damages. Total liability shall not exceed the fees paid by the Client under this agreement.

 

8. Governing Law

This agreement shall be governed by the laws of the United Kingdom. Any disputes that cannot be settled informally will be resolved in the courts of that jurisdiction.

 

9. Entire Agreement

This agreement constitutes the entire understanding between the parties and supersedes any prior discussions or agreements.